Shopmallinc Book Store
[ E-Mail : sa[email protected] ]

I paid for an order and the order was canceled, why?

Why was my order cancelled?/Why did you refund my payment?

If we returned your money to you and closed your order, it is almost certainly because we were unable to verify your  payment or the products you ordered were out of stock.Generally,our customer service staff will contact you by phone or email to discuss with you,but if we can not get in touch with you in 4 days after we receive your payment,we will have to refund for you. As we think,It is our responsibility to ship out your order in time.

Possible reasons for refunding money are:

- Paypal account name and address does not match your order's shipping address, and there was no response when we contacted you.


- Credit Card account name does not match your order's Receiver name.

- The the products you ordered were out of stock(Generally we have enough stock but rarely we may suffer an temporarily lack of certain product ),and there was no response when we contacted you.


Library Outlet Online Store

What Do Our Customers Say?
I start now to get books for the grandchildren to have over the summer. My daughter likes them off the electronic stuff, so they give me lists of interests and I buy tons of books. When they are done reading, they donate to the library.Thrift books makes this possible with my budget! "

EnglishAlexander


More Customer Testimonials